All services, orders are accepted, and goods supplied subject to the following express terms and conditions (the Company’s standard conditions of sale) and save to the extent that the exclusion or restriction of liability may be prohibited by statute, all other conditions, warranties and representations, expressed or implied and statutory or otherwise, except as to title, are hereby excluded. Any order placed by a customer shall constitute an offer to contract upon these express terms and conditions, and no additions thereto or variation therefrom whether contained in the customer’s order or otherwise shall apply unless expressly agreed in writing by the Company’s authorised representative.


“The Company” means SL-Complete Limited.

“The customer” means the person to whom the Company may agree to sell goods in accordance with the Company’s standard conditions of sale.

“The Goods” means the articles of things or any of them or any part or parts of them to be provided by the Company in accordance with the Company in accordance with the Company’s standard conditions of sale.


In relation to either Party, information which is disclosed to that Party by the other Party pursuant to or in connection with the Agreement (whether orally or in writing or any other medium, and whether or not the information is expressly stated to be confidential or marked as such); unless and Until EU Regulation 2016/679 General Data Protection Regulation (“GDPR”) is no longer directly applicable in the UK, the GDPR and any national implementing laws, regulations, and secondary legislation (as amended from time to time), in the UK and subsequently 2) any legislation which succeeds the GDPR; and The requirements of the companies Privacy Policy.


All orders are subject to availability of the goods and to written acceptance by the Company’s authorised representative. Any prior confirmation by the Company by telex or telephone shall be deemed to be provisional only.

Catalogues, price lists and other advertising literature or material as used by the Company are intended only as an indication to price and range of goods offered, and no prices, descriptions or other particulars contained therein shall be binding on the Company.

All quoted or listed prices are based on the cost to the Company of supplying the Goods to the customer and if before delivery of Goods there occurs any increase in any way of such costs in respect of Goods which have not yet been delivered the price payable shall be subject to amendment without notice at the Company’s discretion.

Manufacturer’s Specification

The Company will not be liable in respect of any loss or damage caused by or resulting from any variation for whatever reason in the Manufacturer’s specification or technical data and will not be responsible for any loss or damage resulting from curtailment or cessation of supply following such variation.

The Company will endeavour to advise the customer of any such impending variation as soon as it receives notice thereof from the Manufacturer.

Carriage and Delivery

Except as in accordance with the Company’s catalogue, prices do not include delivery charges to the customer, and the Company reserves the right to levy a charge for delivery to any destination advised by the customer.

Passing of Risk and Property

Risk in the Goods shall pass to the customer on delivery.

Property in the Goods shall remain in the Company until payment in full therefore has been made by the customer.
If payment in full is not made in accordance with the Company’s standard conditions of sale:

the Company may require the customer to return the goods forthwith and if the requirement is not immediately complied with the Company shall be entitled at any time; and without notice to retake possession of the whole or any part of the Goods (and for that purpose to enter the premises occupied by the customer and sever the Goods from anything they are attached to without being responsible for any damage thereby caused) without prejudice to any other remedy that may be available to the Company.

Defects and Use

Save as herein expressly provided, and save to the extent that the exclusion or restriction of liability may be prohibited by statute, the Company shall not be liable for any loss of whatsoever nature or to whomever or whatsoever caused arising out of the use of Goods. The customer shall indemnify the Company against all claims made against the Company by any third party in respect thereof. Unless otherwise agreed:

Where the Goods are rejected by the customer as not being in accordance with the customer’s order the Company will only accept the return of such Goods provided that it receives written notice thereof, giving detailed reasons for rejection, within 14 days of receipt of the Goods by the customer, and if such notice is not received by the Company within the said period of 14 days the Goods shall be deemed to have been accepted by the customer;

The Company will not consider any claim for compensation, indemnity, or refund until liability if any has been established or agreed with the Manufacturer and where applicable the Insurance Company and under no circumstances shall the invoiced costs of the Goods be deducted or set off by the customer until the Company has been passed a corresponding credit note;


In the case of defects or faulty workmanship in the Goods or any part thereof the customer shall not be entitled to receive any compensation, credit or refund in excess of that received by the Company under any guarantee or warranty given to it by the Manufacturer or the supplier thereof.


Payment as herein expressly provided, unless otherwise specifically negotiated and agreed, all accounts are strictly 30 Days from date of Invoice.


Any time quoted for despatch are to be treated as estimates only and without prejudice, although every endeavour will be made by the Company to adhere to them. Quotations or offers of goods ex-stock are subject to the Goods being unsold at the time of receipt of the customer’s written order. All despatch dates are calculated from the date of acceptance of the customer’s written order.

Customer’s Default and Cancellations and Rescheduling of Deliveries

Payments for any delivery already made shall immediately become due:

if the customer shall make default in or commit any breach of its obligations to the Company; or if the customer being an individual (or when the customer is a firm, any partner in that firm) shall at any time become bankrupt or shall have a receiving order; or administration order made against him or shall make any composition; or arrangement with or for the benefit of his creditors or shall purport to do so if in Scotland he shall be made insolvent or notour bankrupt or any application shall be made under any Bankruptcy Act for the time being in force for sequestration of his estate or a Trust Deed shall be granted by him on behalf of his creditors or the customer being an incorporated body any resolution or petition to wind up its business shall be passed or presented otherwise than for reconstruction or amalgamation; or if a liquidator or receiver or manager of such corporate body or its undertaking property or assets or any part thereof shall be appointed; or
if the customer shall be insolvent or shall be unable or shall admit its inability to meet its commitments promptly as and when due the Company shall have the right (without prejudice to any further or other claims or right which the Company might have) forthwith to cancel any uncompleted order or to cancel or suspend delivery and notwithstanding any other provisions of the Company’s standard conditions of sale.

Requests by a customer for cancellation of any order or for re-scheduling of deliveries will only be considered by the Company if made in writing, and shall be subject to the written acceptance of the Company in accordance with sub-clause 11 (a) as foresaid, or if cancelled or re-scheduled at the request of a customer’s as foresaid, then the customer shall indemnify the Company against all loss costs (including the cost of labour and materials used and overheads incurred), damages, charges and expenses arising out of the order and the cancellation or re-scheduling thereof.

Force Majeure

The Company shall not be liable for the cancellation by it of any order or any unfulfilled part thereof or for effecting partial delivery or performance if performance by the Company is:
prevented or delayed whether directly or indirectly by any cause whatsoever beyond the reasonable control of the Company whether such cause existed; or
was foreseeable at the date of acceptance of the customer’s order by the Company; or
not and without prejudice to the generality of the foregoing any cause shall be deemed to prevent, hinder or delay the Company if the Company is thereby prevented hindered or delayed from fulfilling other commitments whether to the customer or to third parties.

Non-Standard Goods

Unless otherwise agreed the Goods are supplied in accordance with the Manufacturer’s standard specifications.

The Company reserves the right to increase its quoted or listed price or to charge accordingly in respect of any orders accepted for products of non-standard specifications and in no circumstances will it consider cancellation of such orders or the return of the Goods.


If and to the extent that any provision or any part of the provision of the Company’s standard conditions of sale is illegal, void or unenforceable for any reason, then such provision or part thereof (as the case may be) shall be deemed to be severable from the remaining provisions or parts of the relevant provision (as the case may be) all of which remaining provisions shall remain in full force and effect.


The waiver by the Company or any breach of any term hereunder shall not prevent the subsequent enforcement of that term and shall not be deemed a waiver of any subsequent breach.


All software, including related documentation, is supplied under licence of the applicable proprietary owner. Title or ownership to software does not transfer to the customer under any circumstances.

It is the sole responsibility of the customer to comply with any terms and conditions of licence attaching to software supplied and delivered by the Company and the customer is hereby notified that failure to comply with such terms and conditions could result in the customer being refused a software licence or having the same revoked by the proprietary owner.

All software delivered hereunder is supplied “as is” and the sole obligation of the company in connection with the supply of software is to obtain and supply a corrected version from the manufacturer concerned in the event of such software fails to conform to its product description; or Proves in any other way to be defective provided always that the customer notifies the company of any defect or non-conformance to product description within thirty days of the date of delivery of the applicable software.


Customer agrees not to assign or transfer this Agreement or any of its rights herein without the prior written consent of the Company.

Changes to this Terms and Conditions

The Company may change this Terms and Conditions from time to time by posting the updated version of the Terms and Conditions on the Companies sites. We will give you reasonable notice of any material change. We encourage you to visit frequently to stay informed about how we use your personal information.

Law and Jurisdiction

These Terms and Conditions and the Contract (including any non-contractual matters and obligations arising therefrom or associated therewith) shall be governed by, and construed in accordance with, the laws of England and Wales. Any dispute, controversy, proceedings or claim between the Parties relating to these Terms and Conditions or to the Contract (including any non-contractual matters and obligations arising therefrom or associated therewith) shall fall within the jurisdiction of the courts of England and Wales.